Privacy Policy

Welcome to Riva. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Account information (username, password, profile picture)
• Listing information (product descriptions, images, prices)
• Payment information (processed securely through third-party payment processors)
• Communication data (messages between buyers and sellers)

We also automatically collect certain information when you visit our platform, such as your IP address, browser type, device information, and usage patterns.

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data storage and backup procedures

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your consent, to service providers who assist us in operating our platform, or when required by law.

• With service providers who perform services on our behalf
• To comply with legal obligations or respond to legal requests
• To protect our rights, property, or safety, or that of our users

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

We use cookies for authentication, preferences, analytics, and advertising purposes.

You have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us: